Privacy
Privacy Policy
Last updated: 28 May 2026
This Privacy Policy explains how Runtime Tech collects, uses, and protects information when you visit our website, contact us, or use our AI automation and WhatsApp bot services.
Information we collect
We collect the information you choose to share with us, such as your name, business details, email address, phone number, WhatsApp messages, project requirements, and booking details.
When you use our website, we may collect basic technical data such as device information, browser type, pages visited, referral source, approximate location, and analytics events.
How we use information
We use your information to respond to enquiries, book demos, prepare proposals, build and support automation systems, improve our website, measure marketing performance, and protect our services from abuse.
If you contact us through WhatsApp, we may use the conversation context to understand your business requirements and follow up about Runtime Tech services.
WhatsApp, Meta Pixel, and analytics
Our website may use Meta Pixel and Google Analytics to understand page views, campaign performance, and WhatsApp CTA clicks. These tools may set cookies or process device/browser identifiers according to their own policies.
WhatsApp conversations are handled through WhatsApp/Meta services. Please avoid sending sensitive personal, financial, or medical information unless required for your project and agreed with us.
Sharing and processors
We do not sell your personal information. We may share limited data with trusted service providers that help us operate the website, analytics, hosting, CRM, automation, communication, and payment workflows.
We may disclose information if required by law, to enforce our agreements, or to protect Runtime Tech, our clients, and users.
Data retention and security
We keep information only as long as reasonably needed for enquiries, client delivery, legal, tax, security, and business records.
We use reasonable technical and organisational measures to protect information, but no online system is completely secure.
Your choices
You can request access, correction, or deletion of your information by contacting us. You can also control cookies and tracking through your browser settings and platform privacy controls.
For privacy requests, contact Runtime Tech through the WhatsApp link on this website or email the business contact listed in your proposal or invoice.